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How to Enable (and Troubleshoot) Remote Access to Your Plex Media Server Jason Fitzpatrick @jasonfitzpatric Updated July 14, 2016, 9:06pm EDT Plex Media Server’s remote access function is usually so smooth to set up that it’s practically magic. Oct 08, 2014 The Xbox One has a brand new entertainment app that you’ll want to have as part of your library – Plex. For those of you not familiar with Plex, it’s a service that will allow you to stream.
The Plex Media Server is an awesome package enjoyed by millions. Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Unfortunately, things can go wrong, so I rounded up some common issues and solutions that can help you get back on track.
Check for updates
One thing many people seem to sometimes ignore is updates, be it on the smartphone, PC or on a server. The Plex server is something you're likely to set up and forget, but you really do need to remain on top of things, especially if you encounter a problem that has already been fixed in a newer release. The first step to carry out is a version check. Follow this process:
- Log into the server web interface (http://SERVER-IP-ADDRESS:32400).
- Click the settings icon in the top-right corner.
- Choose the server tab. (The server should automatically check for updates and alert you if one is available.)
- Install a later version.
- Restart Plex Media Server.
Access the logs
To get an idea of what's going wrong (and to supply material to better assist you) be sure to download and read through the server logs. Here's how:
- Log into the server web interface (http://SERVER-IP-ADDRESS:32400).
- Click the settings icon in the top-right corner.
- Choose the server tab.
- Select help.
- Click Download logs.
Suffering with Buffering
There's nothing worse than having to wait forever for a video to start playing, but this can be caused by a variety of potential issues. Should you be connecting to the network over Wi-Fi, you might want to try a wired connection to see if that remedies the problem. It's also worth checking the devices you're attempting to stream content to and make sure they are up to the job (some TVs may struggle with high-definition content, for example).
Also, check to see what powers the network attached storage (NAS) or device you have the server running on, as this handles all the transcoding (you need a beefy CPU for 1080p and 4K media). Finally, if you're attempting to connect remotely, run a speed test — is the connection the server is running capable of stable upload speeds?
Connection trouble
No remote access
If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router. Universal Plug and Play (uPnP) can be enabled to allow Plex to 'talk' with the router and have ports and routes opened up for access from the outside world. Or you can go down the manual route by opening up a port yourself.
How to forward ports on a router differs between manufacturers but the details you need to know are as follows:
- Type: TCP
- Port: 32400
This is the required port you need to have open but others can be added for additional Plex services like DLNA.
Cannot access server on LAN
Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit. How to download watchtower library on mac. Double check manual IP assignment to ensure all numbers match (and the IP address you reserved for the NAS is actually available and offered by the router). If all else fails, switch to DHCP to have the router assign the NAS an IP.
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Basic Setup
Extract the PlexConnect archive you [downloaded earlier] (https://github.com/iBaa/PlexConnect/archive/V0.6.tar.gz). We recommend extracting the folder, then dragging the extracted folder to 'Applications'.
Generate the SSL Certificates by following the [Mac Certificate Guide] (https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Mac-Certificates).
Run PlexConnect by first opening a terminal window (Applications -> Utilities -> Terminal), then type the following:
Provide your Administrator password to complete PlexConnect startup.
You should now see messages like these in the terminal window:Write down the IP_Self: ###.###.###.### address as you will need it for the next step.
You can now minimize the Terminal window.
To shut PlexConnect down cleanly use CTRL-C (do not just close the Terminal window).
For manual configuration and advanced features see the [Advanced Settings page.] (https://github.com/iBaa/PlexConnect/wiki/Settings-for-advanced-use-and-troubleshooting)
This guide assumes you copied the PlexConnect-master folder to the /Applications folder when you installed PlexConnect. Any other directory is just as fine..
Optional: Run PlexConnect as launchctl daemon
On OSX you can run PlexConnect as a daemon, which will automatically start on boot and run as a background process.
- First, stop the running instance of PlexConnect if you have one open (CTRL-C)
- Open a terminal window (Applications -> Utilities -> Terminal), then type the following:
Provide your Administrator password to complete PlexConnect startup.A PlexConnect plist will be installed to /Library/LaunchDaemons (for the forthcoming boots) and the PlexConnect daemon will be started.
Again, this assumes you copied the PlexConnect-master folder to the /Applications..
####Additional Commands
Plex Can't Access Library Mac Ps4 Download
sudo ./uninstall.bash
will shut down the daemon and uninstall it - (removes the plist).sudo launchctl unload /Library/LaunchDaemons/com.plex.plexconnect.bash.plist
will unload or stop the service for this boot.sudo launchctl load /Library/LaunchDaemons/com.plex.plexconnect.bash.plist
will restart the process.sudo launchctl list grep plexconnect
indicates whether the process is running (first number, PID) or the return value (error, second number).
Plex Cant Access Library Mac Ps4 Download
Sidenote: Need to update Python?
I had a good experience following this manual by Wolf Paulus: [Installing / Updating Python on OSX] (http://wolfpaulus.com/jounal/mac/installing_python_osx/) (steps 1 to 5)
Plus an additional step to allow the OSX firewall rule to stick: code sign Python.app - otherwise you might be asked over and over for permission to accept incoming calls. (Source: [Stackoverflow / OSX firewall to permanently remember Python] (http://stackoverflow.com/questions/15936801/how-can-i-permanently-accept-osx-firewall-allow-deny-confirmation-when-running-p))
Also, for all the scripts located in /System/Library/Frameworks/Python.framework/Versions/2.7/bin
(like easy_install
, pip
, ..) change the Magic Line to link to your moved python framework: just adding the leading /System
:
Plex Cant Access Library Mac Ps4 Games
This helps those tools to correctly identify and call the new python interpreter.
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[Return to Install Guide] (https://github.com/iBaa/PlexConnect/wiki/Install-Guide)